Frequently asked questions
How does it work?
Packages are completely mysterious to both you and us. They are priced according to their weight; other than that, we know nothing about what's inside them.
Is it legal?
Yes! These packages are purchased from legitimate sources. We have covered people's names and addresses with a sticker to protect some personal information.
Where can we buy mystery packages?
Chain Mail Unclaimed vends at specific events to purchase packages in person- follow us on Instagram @chainmail_unclaimed to see our popup schedule.
Shop our mystery mail vending machine 7 days a week! (reloaded regularly) 📍 Lackawanna Station in Montclair, NJ
Online ordering is available with free shipping!
How do the prices work?
At in person events and the vending machine individual packages are priced according to their weight. There are 5 tiers, ranging in price from $10-$40 depending on weight, which ranges from 0oz to 2 lbs+.
Online mystery package sets have a variety of package sizes, but rest assured you’re getting a deal with these bulk orders 😉
What if I don't like what I get?
You get what you get & you don't get upset. That's part of the gamble with a mystery package. You can always try again! No refunds, no exchanges. We are not responsible for their contents.
Where do you get the packages?
We buy them by the truckload through a broker. They are authentic, unclaimed packages. Think of it as a recycling attempt before they go to a landfill.
Do YOU know what is in the packages?
Nope, these packages are not inspected, opened, or tampered with in any way. They are just as much of a mystery to us as they are to you.
